Enter

Enter for roofing

After a storm, everybody calls three roofers in ten minutes.

The one who answers gets the work. Enter answers on your website — finds out what the damage is, whether it is actively leaking, and where the house is.

Enter runs today for heating, cooling and plumbing. The roofing pack is being built — tell us in the chat that you want it and we will come back to you when it is ready, not before.

What it will ask about

This is the list we are building for roofing. When you join, you tell us what you actually take on — and anything outside it is turned away politely rather than booked and cancelled.

  • Active leak
  • Storm or wind damage
  • Missing or lifted shingles
  • Full roof replacement
  • Flat roof repair
  • Gutters and fascia
  • Inspection or quote
  • Something else

Instead of your contact form

The same visitor, recorded twice.

Two records of the same website visitor, side by side. The contact form
             caught a name, a partial email address and the words 'need service',
             leaving most of the card empty. The Enter capture is a full dispatch
             slip: the visitor's own words about a water heater leaking in the
             basement, a phone number to tap, the address, same-day urgency, a
             preferred and a backup appointment window, and the service.

When it cannot wait

Someone typing “water coming through the ceiling in a storm” is not filling in a form.

Enter is built to recognize the things that cannot wait, show your number and tell people to call it rather than typing. The roofing triggers are part of what we are working on now.

What it will and won't say

The useful part is what it refuses to do.

You are putting something on your website that talks to your customers while you are not watching. So the first thing worth knowing is where its edges are.

  • It only quotes prices you have written down.

    If you have not given it a price for a job, it does not have one. It will not estimate, guess, round, or reason its way to a number from something else you said.

  • It declines work you do not do.

    You choose your services. A job outside them is turned away politely rather than booked and cancelled a day later.

  • It knows when you are open.

    Your hours decide what it is allowed to promise. It will not tell someone you will call within the hour at 11pm, and it does not pretend you are at your desk when you are asleep.

  • It never confirms an appointment.

    It asks when they would prefer someone came, and records a first choice and a backup. It will not say booked, confirmed or scheduled, because only you can do that.

    “Someone will call you at eight to fix a time.”

  • It never invents an answer.

    If it does not know, it says so and tells them a person will follow up. That is the whole behavior — there is no clever fallback underneath it.

Three things the agent says instead of guessing. Asked for a price,
             it says the cost depends on what they find and whoever calls back
             can talk it through. Sent a job the business does not take, it says
             so plainly and wishes them well. Told about something that cannot
             wait, it stops asking questions and shows the emergency line.

Tell us you want the roofing pack.

We would rather build it properly than switch on a generic version and let it guess at your trade. Open the chat in the corner, tell us your trade, and you will hear from us when it is real.

See how it works