Enter for plumbing
Nobody with water coming through the ceiling waits for a callback.
They fill in your form, wait ten minutes, and call the next name on the list. Enter answers while they are still on your website — finds out what is leaking, how bad it is, and where you are going.
Summit Heating & Plumbing
Closed — back at 8am
We're closed for the evening, but I can take the details and someone will call you first thing. What's going on?
water heater is leaking in the basement
That's not one to leave overnight. Is it a slow drip, or is water pooling on the floor?
pooling. started last night
That points at the tank rather than a fitting, so someone will need to see it. What's the best number to reach you on?
The jobs it already knows how to ask about
These are the jobs Enter knows how to ask about out of the box. You switch off the ones you do not take, and anything outside your list is turned away politely rather than booked and cancelled.
- Clogged drain
- Leak
- Toilet problem
- Water heater
- Faucet or fixture
- Septic
- Sewer line
- Sump pump
- Something else
A job outside your list is turned away politely rather than booked and cancelled. You decide what is on it.
Instead of your contact form
The same visitor, recorded twice.
When it cannot wait
Someone typing “water pouring into the basement” is not filling in a form.
A live leak is not an inquiry to be logged. Enter shows your number, tells them to call it, and stops asking questions.
You are under a sink, which is the whole problem
The 10am inquiry is missed as reliably as the 10pm one. Your phone is in the truck and both hands are busy, and that is true of every good day you have.
What it will and won't say
The useful part is what it refuses to do.
You are putting something on your website that talks to your customers while you are not watching. So the first thing worth knowing is where its edges are.
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It only quotes prices you have written down.
If you have not given it a price for a job, it does not have one. It will not estimate, guess, round, or reason its way to a number from something else you said.
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It declines work you do not do.
You choose your services. A job outside them is turned away politely rather than booked and cancelled a day later.
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It knows when you are open.
Your hours decide what it is allowed to promise. It will not tell someone you will call within the hour at 11pm, and it does not pretend you are at your desk when you are asleep.
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It never confirms an appointment.
It asks when they would prefer someone came, and records a first choice and a backup. It will not say booked, confirmed or scheduled, because only you can do that.
“Someone will call you at eight to fix a time.”
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It never invents an answer.
If it does not know, it says so and tells them a person will follow up. That is the whole behavior — there is no clever fallback underneath it.
Your next inquiry is going to arrive while you are busy.
It takes one line of code and a few minutes of telling it what you do. Your first 10 leads are free, and there is no card to add.